May 21, 2025 • 14:32
Vehicle
BMW X5 • 2023
Customer
Emily Richardson
May 20, 2025 • 10:15
Vehicle
Toyota Camry • 2021
Customer
Michael Johnson
May 19, 2025 • 16:45
Vehicle
Honda Civic • 2022
Customer
Sarah Williams
May 18, 2025 • 09:30
Vehicle
Ford Escape • 2020
Customer
Robert Thompson
May 17, 2025 • 13:20
Vehicle
Audi A4 • 2021
Customer
Jennifer Davis
May 16, 2025 • 11:05
Vehicle
Nissan Altima • 2022
Customer
Daniel Wilson
Submitted on May 21, 2025 • 16:45
Scan Type
Engine Diagnostic
Vehicle
BMW X5 • 2023
Customer
Emily Richardson
Scan Date
May 21, 2025
I'm not satisfied with the scan results. The diagnostic indicated three issues with my engine, but my car was running perfectly fine before I brought it in. I've taken my vehicle to another mechanic who found no issues with the engine. I believe the scan results are incorrect and would like a refund for the diagnostic service.
Submitted on May 20, 2025 • 11:23
Scan Type
Transmission Scan
Vehicle
Toyota Camry • 2021
Customer
Michael Johnson
Scan Date
May 20, 2025
The scan is taking too long to complete. I was told it would only take 30 minutes, but it's been over 2 hours now. This is unacceptable as I need my car for work. Please expedite the process or provide me with a loaner vehicle.
James Smith
May 20, 2025 • 12:05
Dear Mr. Johnson, I apologize for the delay. We've encountered some technical issues with our scanning equipment. We're working to resolve this as quickly as possible. I've arranged for a loaner vehicle which will be available for you in the next 15 minutes. Please see me at the front desk.
Submitted on May 19, 2025 • 09:17
Scan Type
Full System Scan
Vehicle
Honda Civic • 2022
Customer
Sarah Williams
Scan Date
May 19, 2025
The scan report I received is incomplete. It doesn't include the detailed breakdown of the issue found with my fuel system that was mentioned to me verbally. I need the complete report for my insurance claim.
Rachel Lee
May 19, 2025 • 14:30
We've sent a complete detailed report to Ms. Williams via email. The report now includes the full breakdown of the fuel system issue along with diagnostic codes and recommended repairs. We've also provided a signed copy for her insurance claim.
May 21, 2025 • 15:10
Engine Diagnostic
BMW X5 • 2023
Based on the scan results showing issues with the fuel injectors, I'd like to schedule a workshop appointment to get this fixed. What's the earliest available slot?
Emily Richardson
emily.richardson@example.com
May 20, 2025 • 14:35
Transmission Scan
Toyota Camry • 2021
The scan is showing a transmission fluid issue. How urgent is this to fix? Can I still drive the car for another week before bringing it in?
James Smith
May 20, 2025 • 15:20
Based on your scan results, I would not recommend driving the vehicle for a week without addressing the transmission fluid issue. Low or contaminated fluid can cause serious damage to your transmission. I suggest bringing it in within the next 1-2 days. Would you like to schedule an appointment?
Michael Johnson
michael.johnson@example.com
May 19, 2025 • 11:45
Full System Scan
Honda Civic • 2022
The scan found an issue with my fuel system. I'd like to book an appointment to get this fixed as soon as possible.
Thursday, May 22, 2025
10:30 AM - 12:30 PM
Technician: David Martinez
Fuel System Specialist
Sarah Williams
sarah.williams@example.com
May 18, 2025 • 16:20
Brake System Scan
Ford Escape • 2020
The scan shows issues with the rear brake pads and rotors. Can you provide an estimate for the repair cost and how long it would take to fix?
Robert Thompson
robert.thompson@example.com